FAQs (Frequently Asked Questions)
Subscription Questions
Digital Edition Questions
Editorial Questions
General Questions:
What is Live Happy?
Live Happy is leading the global movement to make your world a happier place. We’re a magazine, website and resource dedicated to a timeless quest: Living a happy life.
Our mission is to impact the world through a happiness movement that inspires people to engage in living purpose-driven, healthy, meaningful lives. Understanding happiness empowers us to make a positive difference in our lives and in the lives of others. Happier people are healthier, more satisfied with life and their relationships, and they live longer. Come with us on our journey to live happy and spread that joy to our readers. Happiness is a journey anyone can take and it starts with just one step.
Subscription:
Subscription Change: To best serve you on your happiness journey, we’re moving from a bi-monthly print magazine schedule to a yearly print “bookazine” (yes, it’s both a magazine and a book!) brimming with inspiration, expert tips and research. Our first special print edition (thicker and wider) will be Winter 2018, available on newsstands in September. This special edition will look great on your coffee table. We will also be creating more digital content, an expanded store product line and a new format for the Live Happy Now podcast season. Plus, you’ll continue to find your favorite how-to articles, including the latest in positive psychology science, happiness trends and hands-on advice online.
What will happen with my magazine subscription?
After the May issue, we will no longer offer magazine subscriptions. Letters have been sent to all paid subscribers explaining the changes with details about the timing of the next mailing and their remaining subscription.
How does this affect my subscription or gift subscriptions?
After the May issue, we will no longer offer magazine subscriptions. Letters have been sent to all paid subscribers explaining the changes with details about the timing of the next mailing and their remaining subscription.
Will I be able to get a refund?
Yes, absolutely. Email CustomerService@LiveHappy.com or call 1-888-297-2094.
What is a bookazine?
We are excited to announce our bookazine. It is both a magazine and a book in one! It is a thicker and wider version of our original magazine. It will be perfect for your coffee table!
What is the price of the bookazine?
The new price will be $11.99 USD.
Is my digital subscription still available?
The May digital issue will be available at least until September. At this time we are not sure if there will be a digital edition of the bookazine.
Will I still be able purchase past issues of Live Happy magazine?
Yes. Past issues of the print magazine are for sale on store.livehappy.com.
When the Winter 2018 issue comes out, how long will it be available in stores and through Live Happy?
It will be on Newsstands from September 2018 through February 2019.
Do you have a digital subscription?
The Live Happy digital edition is now available on your computer tablet device. Simply go to theApp StoreorGooglePlayand download theLive Happy Magazine Digital Edition App.Follow the instructions to subscribe.
Current subscribers
If you already subscribe toLive Happymagazine, you can access the digital edition for free;we will send you an access code via email.
For more information or support for the digital edition, please contactCustomerService@LiveHappy.com.
How do I cancel my subscription?
You can cancel your subscription by emailing us atCustomerService@LiveHappy.com.
How can I order back issues, article reprints or issues in bulk of Live Happy magazine?
Email us directly atCustomerService@LiveHappy.comand we will send you a quote.
Digital Edition:
Q: How do I get the Live Happy magazine Digital Edition?
A: The Live Happy Magazine: Digital Edition is available through your desktop computer and on your tablet device through the Apple App Store, and Google Play. If you are currently a print subscriber you can access the digital edition by downloading the app and logging in with your account username and password. If you do not have your username and password please emailCustomerService@LiveHappy.com.
Q: I am a print subscriber. How do I access my digital editions?
A: In order to access the digital edition you will need to download the app to your tablet device. You can also access it via desktop computer by clicking on a link we send to your email address on file. If you did not receive this email contactCustomerService@LiveHappy.com.
Q: Can I cancel a tablet edition subscription and receive a prorated refund for the time remaining?
A: No. Your digital subscription is not refundable.
Q: Can I buy a subscription to Live Happy Magazine: Digital Edition on my tablet device?
A: Yes. Visit either the Apple App Store or Google Play and download the app. After the app is finished downloading, open the app. Click thesubscribebanner found at the top of the app. The Apple App Store or Google Play will walk you through subscribing.
Q: Can I save the desktop version to my computer?
A: No. The digital edition for desktop is only meant to be viewed from a web browser.
Q. Can I share the articles in the digital edition via email and social media?
A: Yes. Some articles are shareable via email and social media sites like Facebook and Twitter.
Step 1: When viewing the digital edition, tap anywhere on the screen. A gray bar with icons will pop up at the top.
Step 2: On the top right, click the box with an arrow pointing upwards.
Step 3: Choose your method of sharing (email, Facebook, Twitter, etc).
Note: You may need to connect your social media accounts to your iPad. You can do this by clicking the Settings icon, then choosing the social media site you would like connected to your iPad.
GENERAL IPAD INFORMATION
Q: What iOS version does this app support?
A: The Live Happy Magazine: Digital Edition requires iOS 6 or later and is compatible with iPad.
Q: How do I delete and reinstall the Live Happy Magazine: Digital Edition on my iPad?
A: Sometimes you might have issues with your app and you will need to delete it and reinstall the app. To do so first open the Newsstand and click and hold down the Live Happy magazine icon until it “shakes.” Tap on the black x to delete the app. You can now revisit the Apple App Store and re-download the app.
Q: What device does the app support?
A: For the best experience possible we currently offer the Live Happy Magazine: Digital Edition on iPad and Android devices.
Q: How do I get my magazine to automatically download?
A: On your iPad you can automatically allow downloads of new versions within your subscription. Go to “Settings,” click on the “Store” tab, and slide “Automatic Downloads” to be in the “on” position. Once there is a new issue available your device will automatically download.
Editorial:
Where can I seek permission to quote an article?
Please contact us ateditor@livehappy.comwith your information. We will need to know your intended quote and where it will be published.
Where can I submit a letter to the editor?
To have your comments considered forLive HappyLetters to the Editor, please send an email toeditor@livehappy.com. Please include "Letters" in the subject line. Letters that include your full name and city, and mention specific articles are more likely to be published. Don't like something? Tell us! We welcome candid feedback from our readers.
DoesLive Happyaccept freelance submissions?
Yes. Story ideas or pitches should be submitted in writing toeditor@livehappy.com. Please paste information in the body of the email when possible. If you must attach documents, please keep file sizes to a minimum. Include "freelance" in the subject line. Freelance submissions accompanied by published clips and documented writing experience are preferred. All submissions are considered.
How do I submit a book for possible review or consideration?
To submit your book for possible review, send to:
Reviews Editor
Live Happy
4201 Spring Valley Road, Suite 900
Dallas, TX 75244
Read More
